"Just knowing that there's someone who understands, someone who'll listen... knowing that you're not alone, that there's somebody who cares, it makes a huge difference; all the difference. Thanks to Aviva, I knew I wasn't alone, and I found hope again. In addition to this, being an ambassador as part of the youth evaluation, has taught me great personal skills, like confidence, as well as given me the opportunity to give back those who helped me in my time of need."